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 Post subject: Toshiba MK8034GSX
PostPosted: October 27th, 2009, 14:34 
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Joined: March 8th, 2009, 22:44
Posts: 43
Location: the E.U.
Hello guru's,

Has anybody managed to fix a Toshiba MK8034GSX drive (or other from the same family) with the problem described below?

My drive suddenly started to click and ceased to detect. So I had the heads swapped in a DR company; now the drive detects (capacity, DMA etc. OK), but ABRT's all read attempts.

It LOOKS like a FW / SA / adaptives problem, but I am not sure since I have not experience with the new Toshiba's.

Any ideas / experience / offer to help? 8)

Thanks a lot!

Petr
(the E.U.)


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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 27th, 2009, 14:48 
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Joined: January 15th, 2008, 11:06
Posts: 1419
Location: Providence, RI. Boston, MA USA
fayn wrote:

My drive suddenly started to click and ceased to detect. So I had the heads swapped in a DR company; now the drive detects (capacity, DMA etc. OK), but ABRT's all read attempts.


Petr
(the E.U.)


You had DR company switch heads for you, but did not attempt to recover data for you?

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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 27th, 2009, 14:51 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Very strange, what sort of DR company would do just half a job?

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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 27th, 2009, 14:53 
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Joined: July 16th, 2008, 17:52
Posts: 489
Location: Long Beach, California
Translator corruption

or

the drive is locked


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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 27th, 2009, 14:55 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Or full/corrupted g-list. :-)

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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 27th, 2009, 14:59 
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Joined: March 8th, 2009, 22:44
Posts: 43
Location: the E.U.
Hello all,

Thank you for your replies!

That DR company cannot do the FW / SA recovery on these drives. And I must return the heads once the recovery is complete... But I am truly happy for at least partial success so far (read: not clicking, detecting)!

The drive is not locked (at least does not report itself as locked).

Regards,

Petr


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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 27th, 2009, 15:18 
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Joined: January 15th, 2008, 11:06
Posts: 1419
Location: Providence, RI. Boston, MA USA
fayn wrote:
I must return the heads once the recovery is complete...

What? :lol:

You might as well move this conversation to fun section of this forum.

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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 27th, 2009, 15:36 
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Joined: March 8th, 2009, 22:44
Posts: 43
Location: the E.U.
To be more precise: I must return the whole drive so that they can take the heads out (although I believe I would do no harm)... I really appreciate their help since I have not heard of any other company willing to do anything like this! :evil:


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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 27th, 2009, 16:43 
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Joined: October 13th, 2008, 7:29
Posts: 1493
what company is this?

did they charge you? Maybe they put your lid on a workign drive and gave it a ATA password. :lol: :twisted:


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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 27th, 2009, 17:41 
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Joined: November 9th, 2006, 15:15
Posts: 2984
I agree this is peculiar. what DR firm have the facilities (assuming they DO have clean room!) to perform physical repairs, but not SA repair? the fault could only be a number of things, all mentioned here, and all relatively simple to repair. Maybe PCB was damaged and replaced and now data cant be accessed?

I really would suggest a more professional DR firm, and the reason you 'have not heard of another company willing to do this' is because any reputable DR firm will actually be able to get the data back for you.

I am now actually curious as to the current fault, please let us all know if this gets resolved.


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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 27th, 2009, 18:40 
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Joined: March 13th, 2005, 12:33
Posts: 872
Location: Dublin
Wow, this is a novel way of doing DR!!

** OUR POLICY **
No Recovery - No Fee.
PS. We're only gonna be able to half-fix your HDD, so give us some money and when you fix it yourself, send it back so we can have our parts for use on the next job.

PPS. If we don't know what the fault actually is, we'll stick in some new heads anyway, sure it can't do any harm!

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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 27th, 2009, 19:46 
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Joined: March 8th, 2009, 22:44
Posts: 43
Location: the E.U.
Hey guys (I assume no girls around 8) ),

Thank you for your opinions on that DR company, but my original question was: Has anybody had success fixing such a problem? Is anybody, preferably in the EU, willing to do it for me?

Thanks!

Petr


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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 28th, 2009, 2:50 
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Joined: November 9th, 2006, 15:15
Posts: 2984
CK wrote:
Wow, this is a novel way of doing DR!!

** OUR POLICY **
No Recovery - No Fee.
PS. We're only gonna be able to half-fix your HDD, so give us some money and when you fix it yourself, send it back so we can have our parts for use on the next job.

PPS. If we don't know what the fault actually is, we'll stick in some new heads anyway, sure it can't do any harm!


You mind if i copy and paste this for my homepage? :lol:


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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 28th, 2009, 3:15 
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Joined: November 9th, 2006, 15:15
Posts: 2984
fayn wrote:
Hey guys (I assume no girls around 8) ),

Thank you for your opinions on that DR company, but my original question was: Has anybody had success fixing such a problem? Is anybody, preferably in the EU, willing to do it for me?

Thanks!

Petr


To me, it sounds like there was an initial physical failure as HDD was clicking and after head change it shows ID. The latter failure sounds like it is down to defective/overgrown G-List, ATA Password or non-native PCB. Assuming it is the original PCB, or if not it can be obtained, then the data recovery should be possible by any reputable member here, but the diagnosis will need to be confirmed. What price range are you looking to spend, and where in Eu are you based? I am sure there is a member here who can help you.

PS In the first post you say this:
Quote:
It LOOKS like a FW / SA / adaptives problem, but I am not sure since I have not experience with the new Toshiba's.


this suggests you have experience with 'old' toshibas, or are in the business of DR yourself? Is this data belong to you or are you doing this for a client?


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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 28th, 2009, 3:53 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
I can take a look in UK, but I'm sure there's someone here nearer to you?

(Excuse me for presuming you're in Eastern Europe from the name "Petr", apologies if I'm incorrect)

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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 28th, 2009, 5:06 
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Joined: March 28th, 2008, 7:52
Posts: 1466
Location: Europe, Hungary
Petr,

If you interested, i can take a look to the drive in Hungary.

Regards,
Janos


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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 28th, 2009, 14:20 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
N.C. (Janos) can be trusted.

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 Post subject: Re: Toshiba MK8034GSX
PostPosted: October 28th, 2009, 19:36 
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Joined: March 28th, 2008, 7:52
Posts: 1466
Location: Europe, Hungary
Thanks Sean, ;)

Janos


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