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 Post subject: MHDD Scan <500ms
PostPosted: November 12th, 2009, 13:07 
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Joined: February 9th, 2009, 16:13
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Location: Ontario, Canada
I'm curious to know what other data recovery specialists do in this scenario. We just purchased 3 new 1TB Seagate drives, don't have the model in front of me. I just got word that the first drive being tested is already showing 2 sector warnings (<500ms) and it isn't even to the 25% mark.

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Do you ignore them?
Do you remap them?
Do you send it back for a replacement?


Our habit is to return such drives, as we depend on stable drives on which to mirror our client's data. Are we expecting too much from hard drive manufacture's?

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 Post subject: Re: MHDD Scan <500ms
PostPosted: November 13th, 2009, 9:50 
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In follow-up, all three drives failed. Each of them showing multiple sectors <500ms. I'm going to remap them and will be sure to watch those drives closely.

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 Post subject: Re: MHDD Scan <500ms
PostPosted: November 23rd, 2009, 14:42 
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I had a change of heart and decided that we can't risk it. So, we sent the three drives back for RMA. We sent three new drives and got back three re-certified drives, all with the same slow read problems. I really am curious to know what you do when you encounter slow reads on brand new drives.

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 Post subject: Re: MHDD Scan <500ms
PostPosted: November 23rd, 2009, 17:17 
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Joined: August 12th, 2008, 13:11
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Location: USA
Typically I will ignore a few greens, but reds or browns even are cause for RMA I would say. With the exception that some drives always show a red on the first square, etc.

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 Post subject: Re: MHDD Scan <500ms
PostPosted: November 23rd, 2009, 17:25 
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Joined: December 24th, 2007, 16:08
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i dont use it , i send for a RMA.

Never know what can happen with the rest of the drive.

Yes the new sticker is not good.... :(

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 Post subject: Re: MHDD Scan <500ms
PostPosted: November 23rd, 2009, 17:27 
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Thanks,

It is just nice to know that I'm not being too fussy and have too high of an expectation for drive manufacturers.

Luke

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 Post subject: Re: MHDD Scan <500ms
PostPosted: December 21st, 2009, 1:53 
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Joined: May 14th, 2006, 0:06
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Location: USA (Springfield, Co. Windsor, Vermont)
lcoughey wrote:
I'm curious to know what other data recovery specialists do in this scenario. We just purchased 3 new 1TB Seagate drives, don't have the model in front of me. I just got word that the first drive being tested is already showing 2 sector warnings (<500ms)


Even though I dunno about the new 1 TB Seagate models, this problem seems to be common with Seagate HDDs. (slow sectors)


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 Post subject: Re: MHDD Scan <500ms
PostPosted: December 21st, 2009, 9:10 
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After some playing with the drives that show these slow sectors, I discovered that they are not consistantly slow. It is rare to find the same sector fail twice. So, as long as they stay in the <500ms and don't continuously fail, I'm going to continue using them.

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 Post subject: Re: MHDD Scan <500ms
PostPosted: January 12th, 2010, 17:54 
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Joined: November 18th, 2009, 0:46
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Location: Louisville, KY
how is it that MHDD detects a single block at greater than 500MS, when the software description states that it reads blocks in 255 packs? And how can MHDD accurately measure seek times considering it is used in a PC, which is subject to things like interupts.


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 Post subject: Re: MHDD Scan <500ms
PostPosted: January 12th, 2010, 19:25 
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well, interrupts can be masked if we want...
MHDD does not measure seek time, but access time for 255 sectors blocks as it issues verify command with that block size.
it might not be as accurate as an atomic clock, but basically it reports weak areas quite well, and that's the goal.

pepe

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 Post subject: Re: MHDD Scan <500ms
PostPosted: January 12th, 2010, 19:28 
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Joined: November 18th, 2009, 0:46
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Location: Louisville, KY
yes I meant seek time

and I get what you are saying, its a guide only and not 100% accurate

thanks


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 Post subject: Re: MHDD Scan <500ms
PostPosted: January 28th, 2010, 15:12 
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I would be pretty peed off if I bought three new drives and they were replaced with refurbs !!

Should have taken/sent them back to the supplier.

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 Post subject: Re: MHDD Scan <500ms
PostPosted: February 5th, 2010, 15:10 
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Joined: October 28th, 2009, 14:35
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Location: Toronto
scratchy wrote:
I would be pretty peed off if I bought three new drives and they were replaced with refurbs !!

Should have taken/sent them back to the supplier.


Agreed with Simba =)


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 Post subject: Re: MHDD Scan <500ms
PostPosted: February 14th, 2010, 17:10 
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Joined: May 14th, 2006, 0:06
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Location: USA (Springfield, Co. Windsor, Vermont)
IIRC, most HDDs I encountered lately with weak sectors have been Seagate. I would watch out for brown sectors, especially Seagate! :evil:

And the Seagate U-series may have this problem even more!


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