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kricker
 Post subject: Locked WD1200BEVS need help
PostPosted: January 13th, 2010, 12:25 
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Joined: December 18th, 2009, 17:55
Posts: 9
Location: United States
I have a friends Dell Inspiron that has suddenly started showing the Dell white screen "drive is locked, enter password" before it boots. She has no idea what the password would be and no idea how to even set one up on it. It just "started happening" I was told. I know for sure she doesn't even know how to get into the BIOS to set it. I've tried using mhdd, but the drive never shows up. I've ran mhdd with /enableprimary (seeing as how the drive should be the primary in the laptop), but the drive still doesn't show up. I'm not sure how to use "zu". Can anyone help me out?
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drc
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 13th, 2010, 12:52 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
For starters you probably need to change the setting from AHCI to IDE in the BIOS. Probably this is what is preventing you from seeing the drive in MHDD. Alternatively you could just hook the drive up to a separate computer.

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kricker
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 13th, 2010, 13:23 
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Joined: December 18th, 2009, 17:55
Posts: 9
Location: United States
I've hooked it up to another laptop with a sata to usb adapter. Maybe I can finally make some progress. I'll post back a bit later.
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drc
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 13th, 2010, 13:30 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
That will still not allow you to access it with MHDD or anything else that does low level operations

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You don't have to backup all of your files, just the ones you want to keep.
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Cleanroom
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 13th, 2010, 15:31 
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Joined: June 23rd, 2008, 11:26
Posts: 511
Location: Austin, TX
Without the password you will need special tools to remove the lock from the hard drive. You will not have any access to the data while it is locked no matter what you hook it up to.
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kricker
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 13th, 2010, 17:12 
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Joined: December 18th, 2009, 17:55
Posts: 9
Location: United States
I understand I can not access the files on the drive until it is unlocked. I was hoping to try to use mhdd to find out the password using the various scripts I have seen. The biggest issue I've had is getting the drive to even show up in mhdd. Seeing that it is a sata drive I had a SATA to usb adapter and so far that lets mhdd see it. I'm using the magic boot disk that emulates the usb as scsi. But the unlock command says it only works for IDE.

Now that I can at least see the drive in mhdd, I'll switch to using my desktop PC and see if I can hook it up directly and proceed from there.
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kricker
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 13th, 2010, 18:14 
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Joined: December 18th, 2009, 17:55
Posts: 9
Location: United States
Now I may finally be getting somewhere. I have the drive hooked up directly to my desktop pc. In the BIOS I have set SATA as IDE in compatible mode. I am booting off a usb thumbstick, and running MHDD 4.5. The drive is found properly and reports as Security: high, on. I've executed the following script:
Code:
; rm modul id 42
reset
waitnbsy
regs = $57 $44 $43 $00 $00 $a0 $8a
waitnbsy
regs = $00 $02 $00 $00 $0F $E0 $21
waitnbsy
checkdrq
sectorsto = 42.bin
; End.
I get an error on line 7
Code:
ERROR: No DRQ
... and I do not get the 42.bin file.
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Cleanroom
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 13th, 2010, 18:52 
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Joined: June 23rd, 2008, 11:26
Posts: 511
Location: Austin, TX
I am pretty sure MHDD will not show you the password nor will it unlock for you. The drive will work and ID correctly, just the sectors are locked from reading.

You need to get access to the service area of the drive to unlock the drive and MHDD will most likely not be able to do that for you.
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drc
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 13th, 2010, 22:11 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
That script is intended for drives of an older architecture than the one you have

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You don't have to backup all of your files, just the ones you want to keep.
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r3712
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 14th, 2010, 0:09 
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Joined: January 13th, 2010, 23:51
Posts: 24
Location: DFW, USA
To unlock drive you got to deal with security module in System Track. Not a lot of data recovery companies can do that.

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http://www.datarecovery.net
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drc
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 14th, 2010, 9:39 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
I can think of a lot of things more difficult than getting a password off of a Western Digital. But maybe thats just me.

Also, "security module in system track"? Are you sure you're thinking about the right kind of drive here?

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You don't have to backup all of your files, just the ones you want to keep.
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kricker
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 14th, 2010, 12:13 
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Joined: December 18th, 2009, 17:55
Posts: 9
Location: United States
Okay, how about this script:
Code:
;
; MHDD TERMINAL: Sample scripting batch and documentation
; Please also look at "STEST" for SCSI commands
; and "IDESCAN" for an advanced example
reset
waitnbsy

regs = $45 $0b $00 $44 $57 $a0 $80
waitnbsy

regs = $d6 $01 $be $4f $c2 $a0 $b0
waitnbsy
checkdrq
sectorsfrom = cs.bin

regs = $d5 $01 $bf $4f $c2 $a0 $b0
waitnbsy
checkdrq
sectorsto = 21.bin

regs = $d5 $01 $bf $4f $c2 $a0 $b0
waitnbsy
checkdrq
sectorsto = 22.bin

; end


It completes and the 22.bin file I get reads;
Code:
Offset      0  1  2  3  4  5  6  7   8  9  A  B  C  D  E  F

00000000   00 00 00 01 0E 00 00 00  02 02 00 0F 32 0C CA FA   ............2.Êú
00000010   0A 32 0A 01 41 46 05 01  00 00 20 00 00 00 00 01   .2..AF.... .....
00000020   60 02 12 00 22 00 0A 00  00 00 00 00 00 00 00 00   `..."...........
00000030   00 00 00 01 E0 01 0F 0F  01 02 02 0A 01 01 01 02   ....à...........
00000040   02 0C 01 00 FF FF 02 03  50 01 1E 01 01 01 04 00   ....ÿÿ..P.......
00000050   00 00 01 00 00 00 00 05  00 00 00 00 00 FF FF 00   .............ÿÿ.
00000060   00 00 00 12 0A 12 00 00  00 05 00 00 00 00 00 1E   ................
00000070   00 00 00 00 00 00 00 00  00 4D 00 24 00 07 00 12   .........M.$....
00000080   00 00 00 00 0E 00 00 00  00 00 00 00 01 00 00 00   ................
00000090   00 00 00 07 00 01 02 0D  00 00 00 00 00 00 00 00   ................
000000A0   00 01 03 00 03 01 00 01  00 00 00 00 00 00 00 00   ................
000000B0   00 00 00 00 00 01 57 44  43 20 57 44 31 32 30 30   ......WDC WD1200
000000C0   42 45 56 53 2D 37 35 4C  41 54 30 20 20 20 00 00   BEVS-75LAT0   ..
000000D0   00 00 00 00 00 01 53 7C  42 7C 4C 7C 50 7C 4D 47   ......S|B|L|P|MG
000000E0   48 54 43 55 52 45 56 5A  4B 4D 55 4A 00 20 20 20   HTCUREVZKMUJ.   
000000F0   20 20 20 20 20 20 20 20  20 20 30 38 2D 31 30 2D             08-10-
00000100   32 30 30 36 00 00 00 00  00 00 00 00 00 00 00 00   2006............
00000110   00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00   ................
00000120   00 01 07 00 02 03 04 05  06 07 08 09 00 00 00 00   ................
00000130   00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00   ................
00000140   00 00 00 00 17 1E 21 06  22 24 14 18 00 00 00 00   ......!."$......
00000150   00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00   ................
00000160   00 00 00 00 08 00 FE FF  00 00 00 00 00 01 30 00   ......þÿ......0.
00000170   00 1E 00 2C 01 14 01 00  00 00 00 00 00 01 02 00   ...,............
00000180   40 00 2C 01 32 00 20 00  55 FF 00 00 00 00 00 01   @.,.2. .Uÿ......
00000190   00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00   ................
000001A0   00 00 00 00 00 00 00 00  58 58 58 58 58 58 58 58   ........XXXXXXXX
000001B0   58 58 58 58 58 58 58 58  58 58 58 58 58 58 58 58   XXXXXXXXXXXXXXXX
000001C0   58 58 58 58 58 58 58 58  58 58 58 58 58 58 58 58   XXXXXXXXXXXXXXXX
000001D0   58 58 58 58 58 58 58 58  01 01 01 01 01 00 00 00   XXXXXXXX........
000001E0   00 00 00 00 00 01 31 00  00 00 00 01 21 00 00 00   ......1.....!...
000001F0   00 01 11 00 00 00 00 00  00 00 00 00 00 00 00 00   ................
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Russwinters
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 14th, 2010, 13:48 
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Joined: July 16th, 2008, 17:52
Posts: 489
Location: Long Beach, California
The just looks like the ID sector to me, not the security module


Where in the US are you located? You can PM me if you would like me to unlock, it will cost though (not an arm and a leg)
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kricker
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 14th, 2010, 14:12 
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Joined: December 18th, 2009, 17:55
Posts: 9
Location: United States
Drive is now UNLOCKED! Master password was in the .bin file. Thanks to posts in other threads I figured out where to look and how to translate it for entering into mhdd. Crisis adverted! The filesystem had some issues and it looks like the drive is going south. Maybe the locking came upon as a symptom of a failing drive (not that I've ever heard of such a thing). Now I'll just backup the data and recommend replacing the drive. Can a forum moderator edit the thread title to reflect it is has been fixed?
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drc
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 14th, 2010, 15:09 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
Good job working it out.

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You don't have to backup all of your files, just the ones you want to keep.
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r3712
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 14th, 2010, 19:36 
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Joined: January 13th, 2010, 23:51
Posts: 24
Location: DFW, USA
kricker wrote:
Drive is now UNLOCKED! ...Maybe the locking came upon as a symptom of a failing drive (not that I've ever heard of such a thing).


Congratulations! I have )))

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Good Luck
http://www.datarecovery.net
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r3712
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 14th, 2010, 19:58 
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Joined: January 13th, 2010, 23:51
Posts: 24
Location: DFW, USA
I forgot to point to one thing - if HDD will lock itself there is no way to find a password. So based of information given I was talking about this very case.

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Good Luck
http://www.datarecovery.net
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kricker
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: January 18th, 2010, 11:37 
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Joined: December 18th, 2009, 17:55
Posts: 9
Location: United States
I think it did lock itself, but using the "Master" password I was able to unlock it. The user password was a bunch of strange characters, but it worked.
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mc200033
 Post subject: Re: Locked WD1200BEVS need help
PostPosted: October 20th, 2012, 10:10 
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Joined: October 20th, 2012, 9:51
Posts: 1
Location: Brasil
When I ran the command. DUMP in MHDD occurred "ERROR: NO DRQ. Please help me how did you solve this error?'m In Brazil and I'm using the Google translation, I can not speak English. Thanks
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