Hi
I had HDD 1.5 TB seagate fall down from 15 cm, after that HDD making abnormal noise, computer couldn’t be able to view the storage device ,

I send HDD plus another same HDD as spare parts to DATA Recover Center called “databacknow” after they replace the damage part
They try to make head alignment but they failure to made that, because Seagate until now haven’t provide any tools for 1.5 TB As they told me

So is there any way to recover my data and how much that will cost me???

Some info about My HDD
1- Seagate 1.5 TB
2- Data inside HDD 1.3 TB
3- HDD opened in Clean Room DATA Recover Center called “databacknow”
4- Some Parts replace with another working part
5- Main problem as company said in head alignment

What was the fault diagnosed as by this company? Heads failure or spindle motor seizure?

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Data Recovery Ireland

This doesn't make any sense.

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You don't have to backup all of your files, just the ones you want to keep.

Sounds like bollocks to me

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PC Image Data Recovery
http://www.pcimage.co.uk

New!! HDD-PCB.COM for all your PCB and donor HDD requirements!

I have yet to see Seagate or any other Hard drive manufacturer provide tools for data recovery.

Agree with drc
Something does not sound right here.

They didn’t send me the diagnosed; they just tell that info through phone call
they said to me that PC-3000 doesn’t support HDD 1.5 TB, they Call the main company for PC-3000 and Seagate and they told them until now there are no support for that kind of HDD and they need to make alignment

So if there any hope to get back my info, any one can help me???

Thanks for all

Yes, there is hope, but you need to find a professional data recovery company that can assist.

Head alignment is not an issue here, and PC3000 will not fix this problem - so what they have told you is contradictory.

This is a physical fault and needs to be repaired by somebody with the correct skills to do it - I'm not sure who on this forum is nearest to you, are you will to send it abroad? It is likely to be an expensive recovery.

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Data Recovery Ireland

Sounds like your drive has mechanical damage, and equipment like PC3000 wil not help. What is needed is physical work, and good knowledge/skills which this company obviously do not have, despite a 98.5% success rate!, so instead give you a story in which they tell you the manufacturers are at fault for not providing the tools to repair??

I see on this companies website they are member of IPDRA. I thought requirements to join IPDRA was to display competence and skills with jobs like this?

no wonder they can't do it. they use HDRC tools. lol

http://databacknow.com/who.html

Thanks a lot for your reply I’m really appreciate your help , That Company in Cyprus they make me lose a money & time for nothing coz they request to fix that problem send 3 HDD 1.5 TB (damage one, donor& backup HDD)
Now I have 2 Disc damage (the main HDD & donor) and I spend a lot of money to ship the 3 HDD to Cyprus
I can Ship my HDD to UK (I have some of friend there) or any another Place, if you have any good one can help to fix that problem in fair price, that will be grate
Thanks for help' I will check IPDRA profile
So they problem from them side they told me there are no another Data recovery Center can be able to help me, Thanks for your comment

So they problem from them side, they told me there are no another Data recovery Center can be able to help me!!! Thanks for your replyThat what I thought, anyway I'm still waiting full report but they did'nt answer me till now!!!Thanks a lot for your reply I’m really appreciate your help , That Company in Cyprus they make me lose a money & time for nothing coz they request to fix that problem send 3 HDD 1.5 TB (damage one, donor& backup HDD)
Now I have 2 Disc damage (the main HDD & donor) and I spend a lot of money to ship the 3 HDD to Cyprus

So I can Ship my HDD to UK (I have some of friend there) or any another Place, if you have any good one can help to fix that problem in fair price, that will be grate

Thanks a lot for your reply I’m really appreciate your help , That Company in Cyprus they make me lose a money & time for nothing coz they request to fix that problem send 3 HDD 1.5 TB (damage one, donor& backup HDD)
Now I have 2 Disc damage (the main HDD & donor) and I spend a lot of money to ship the 3 HDD to Cyprus

So I can Ship my HDD to UK (I have some of friend there) or any another Place, if you have any good one can help to fix that problem in fair price, that will be grate

That right can you suggest any one to help me??

So they problem from them side they told me there are no another Data recovery Center can be able to help me, Thanks for your reply

"HDRC, a renown leading company in the field of Data Recovery for over 15 years" - haha, love it!

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Data Recovery Ireland

and perspex 'glass' in their clean air cabinet

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If you can keep your head when all about you are losing theirs, you probably don't fully understand the situation. ... Mr Kipling

https://www.mjm.co.uk/

Hi All again, Now I have new situation, They ignoring all my request to send me report about what exactly they made and what is HDD situation Now.

So I need Help please, if you can suggestion any good company which have the correct skills to fix my HDD

I can send data to any please but it easier for me if that company in UK. coz I had friend there>

Please Help me

Thanks for All your help

Try Sean from pcimage here is here on the forum and he is located in UK. Give him a PM and see what he can suggest for you to do on this one. I am sure he can recovery your drive if this other company did not damage it too badly in their failed attempt to repair your drive.

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Iorana Haraharaini

That made my day....

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Buy your friends Toshiba\Hitachi and your enemies Seagate.

Hi all, below you can find the report which I revived from DATA recovery, If any one can help me to fix that problem I will very glad

The result as follow:
The hard drive suffers a serious damage at, 1- spindle motor 2- heads 3- terminals 4- platters
1- The platters were very dirty with a finger prince all over the top platter. This is a minor problem we clean the platters.
2- The spindle motor is jammed we replace the motor and now it is spinning at normal speed.
3- Heads, this hard drive have 8 heads 4 read and 4 write, 6 of them broken; we replace the heads and start spinning normally with heads.
4- Terminals, Seagate hard drive terminals must work for the pc300 udma can start working on it. The terminals don’t work which it means we have damage at media area.
Pc300udma do not support so far this kind of models, I give this case less than 5% success.
For the time once pc3000udma, can’t support the terminals I can’t work on your hard, I spoke with ACE on Russia and they confirm my result, I think this case must be close there is no chances to success at this time.
Please advice for the hard drives what we must to do with them.

Is this report a joke??

well it made me laugh