Hitachi Travelstar 80GB laptop drive.
The owner got the computer from his former work...so no longer able to access support.
Encryption is guardian encryption anywhere...

His wife has all her pics of kids and other non-replaceable files on this drive w/ no backups.
Please Help.

when booting off of hard drive, the encryption software launches.
I have the password and the drive opens, but windows is corrupted from an attempted
upgrade and the computer stops at cannot find os.

how can i recover the files after the drive starts up and decrypts? or is there a way to decrypt them as a secondary drive.
I have tried EASUS DRW Pro with a sata/ide to usb block and the drive is not recognizable. Also unable to initialize the drive.

thanks,
firesaibot

Try and get a Guardian Boot CD (if they make one)to see if you can decrypt the drive that way.

If they have one it should boot from the CD, and see you have a Encrypted drive on the system, and you may be able to put the password in there and decrypt the entire drive.

This drive needs professional tools in order to unlock this drive. You will need to get your friend to have proff of ownership of this drive then a professional DR company can unlock it for you. Nobody here will tell you how to do this yourself becasue we see too many drives with password locked that come in that people can not prove they are their drives. Get ownership then someone can help you to unlock this drive. It should not cost a lot to do this job if the drive really belongs to your friend.

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Iorana Haraharaini

he talk about data crypt not HDD lock ;o)

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All went well until I plugged the drive in.

I don't know the guardian software but what would happen if...........
You prepare the same windows laptop with a clean install on a different hard drive.
Then you mount the encrypted drive on a usb port.
Install the encryption software on the bootable drive.
Attempt to open folders on the encrypted drive using the known password.