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 Post subject: Seagate 7200.9 ST3250824AS - Can't Access Data Area
PostPosted: May 18th, 2010, 19:13 
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Joined: December 13th, 2008, 13:35
Posts: 308
Location: Los Angeles, CA USA
Hello Forum,
I can't figure out what's wrong with this drive, but I can't access the data area. Here's the details:
- 3.5" 250gb Sata 3.AHD firmware
- Using Seagate HD Doctor Drive becomes Ready and I can Load From Hard Drive
- model, serial, and firmware identified correctly, but LBA=10,000
- Read all firmware modules (twice), no problems
- Read RAM (twice), no problem
- Tried manually setting LBA to correct value, but it doesn't stick and keeps reverting to 10000 (tried many times).
- Trying to read any sector (i.e. sector 1) causes "Error"
- Over the course of the past night, I tried: Stuff Fix, Read-only Repair, Load App (from T and F), CE Log Repair, cleared Smart, cleared G-list. ALL completed with no errors, but problem still remains.
- Hooked up to Deepspar, it sees correct LBA, but once imaging begins, none of the data is readable (Abort error).
- Tried connecting to DataCompass, it can't Load Hard Drive (drives goes from VeryBusy to Off, in a loop).

- Strange note: even though I've reset smart many times now, I can still View SMART Attribute and it looks like it's pretty filled up.
- If I reset smart, then immediately check smart attributes, it gets stuck in VeryBusy.
- If I reset smart, power off/on, check smart attributes, it looks like it hasn't been cleared at all.

Any ideas? Head issue? Bad firmware (even though it tests okay)?

Here is log from "Diagnosis":
/T
T>
:5000000000000003 AX`9ND0FRBQ' "000000000000"15BEF-15D1C
SRAM Ovly = Diag
((Interface task reset
4096k x 16 SDRAM
TONKA15 - 1_Disk S.68 02-08-06 15:35
Head Mask FFFF - Switch to full int.
Spin Ready
(P)(H)SATA Reset
Age=50 Type=00 MxCyl=1F061 MxHd=3 MxSct=000 BSz=008M TCode=00000000 ThermFlts=0000
Pgm=00 Trk=0BC34(0D3D9:84[0E6EE]).2(2).000(000) Zn=4 Err=00 ErCt=0000 Hlth=0000 CHlth=0000 Ready LBA=0E0D5256
Age=50 Type=00 MxCyl=1F061 MxHd=3 MxSct=000 BSz=008M TCode=00000000 ThermFlts=0000
((VALID Cert Disk Code Detected - Revision # .0B8

T>y
PhysCyl GrayCyl
1st Sys Cyl 00015BEF 00016FBD
1st 0 Offset Cyl 00015BF9 00016FC7
1st App Code Cyl 00015C05 00016FD3
2nd App Code Cyl 00015C07 00016FD5
2nd 0 Offset Cyl 00015C13 00016FE1
3rd App Code Cyl 00015C1F 00016FED
4th App Code Cyl 00015C21 00016FEF
1st Adaptive Cyl 00015C23 00016FF1
1st UsrDfect Cyl 00015C25 00016FF3
1st Alt Pool Cyl 00015C2D 00016FFB
2nd UsrDfect Cyl 00015C4B 00017019
1st CertCode Cyl 00015C53 00017021
1st IntfCode Cyl 00015C57 00017025
1st Intf Sys Cyl 00015C5B 00017029
1st Cert Log Cyl 00015C95 00017063
1st Decay Cyl 00015D01 000170CF
1st SPLASH Cyl 00015D1B 000170E9
Last System Cyl 00015D1C 000170EA
T>/2
2>x

Head 00
Zone 00: 00018 - 02EF7 1271 (04F7) 794.758
Zone 01: 02EF8 - 060F7 1246 (04DE) 777.419
Zone 02: 060F8 - 08E79 1210 (04BA) 754.838
Zone 03: 08E7A - 0B1D3 1173 (0495) 734.100
Zone 04: 0B1D4 - 0CEBB 1136 (0470) 711.290
Zone 05: 0CEBC - 0F341 1100 (044C) 682.258
Zone 06: 0F342 - 11281 1045 (0415) 653.225
Zone 07: 11282 - 135A9 990 (03DE) 619.354
Zone 08: 135AA - 14B89 953 (03B9) 596.480
Zone 09: 14B8A - 15FD9 916 (0394) 575.806
Zone 0A: 15FDA - 17C5D 880 (0370) 546.774
Zone 0B: 17C5E - 199DB 817 (0331) 515.880
Zone 0C: 199DC - 1B727 770 (0302) 485.252
Zone 0D: 1B728 - 1CA7D 733 (02DD) 464.516
Zone 0E: 1CA7E - 1E05D 691 (02B3) 440.761
Zone 0F: 1E05E - 1F061 660 (0294) 415.161

Head 01
Zone 00: 00018 - 02EF7 1271 (04F7) 794.758
Zone 01: 02EF8 - 060F7 1246 (04DE) 777.419
Zone 02: 060F8 - 08E79 1210 (04BA) 754.838
Zone 03: 08E7A - 0B1D3 1173 (0495) 734.100
Zone 04: 0B1D4 - 0CEBB 1136 (0470) 711.290
Zone 05: 0CEBC - 0F341 1100 (044C) 682.258
Zone 06: 0F342 - 11281 1045 (0415) 653.225
Zone 07: 11282 - 135A9 990 (03DE) 619.354
Zone 08: 135AA - 14B89 953 (03B9) 596.480
Zone 09: 14B8A - 15FD9 916 (0394) 575.806
Zone 0A: 15FDA - 17C5D 880 (0370) 546.774
Zone 0B: 17C5E - 199DB 817 (0331) 515.880
Zone 0C: 199DC - 1B727 770 (0302) 485.252
Zone 0D: 1B728 - 1CA7D 733 (02DD) 464.516
Zone 0E: 1CA7E - 1E05D 691 (02B3) 440.761
Zone 0F: 1E05E - 1F061 660 (0294) 415.161

Head 02
Zone 00: 00018 - 02EF7 1271 (04F7) 794.758
Zone 01: 02EF8 - 060F7 1246 (04DE) 777.419
Zone 02: 060F8 - 08E79 1210 (04BA) 754.838
Zone 03: 08E7A - 0B1D3 1173 (0495) 734.100
Zone 04: 0B1D4 - 0CEBB 1136 (0470) 711.290
Zone 05: 0CEBC - 0F341 1100 (044C) 682.258
Zone 06: 0F342 - 11281 1045 (0415) 653.225
Zone 07: 11282 - 135A9 990 (03DE) 619.354
Zone 08: 135AA - 14B89 953 (03B9) 596.480
Zone 09: 14B8A - 15FD9 916 (0394) 575.806
Zone 0A: 15FDA - 17C5D 880 (0370) 546.774
Zone 0B: 17C5E - 199DB 817 (0331) 515.880
Zone 0C: 199DC - 1B727 770 (0302) 485.252
Zone 0D: 1B728 - 1CA7D 733 (02DD) 464.516
Zone 0E: 1CA7E - 1E05D 691 (02B3) 440.761
Zone 0F: 1E05E - 1F061 660 (0294) 415.161

Head 03
Zone 00: 00018 - 02EF7 1271 (04F7) 794.758
Zone 01: 02EF8 - 060F7 1246 (04DE) 777.419
Zone 02: 060F8 - 08E79 1210 (04BA) 754.838
Zone 03: 08E7A - 0B1D3 1173 (0495) 734.100
Zone 04: 0B1D4 - 0CEBB 1136 (0470) 711.290
Zone 05: 0CEBC - 0F341 1100 (044C) 682.258
Zone 06: 0F342 - 11281 1045 (0415) 653.225
Zone 07: 11282 - 135A9 990 (03DE) 619.354
Zone 08: 135AA - 14B89 953 (03B9) 596.480
Zone 09: 14B8A - 15FD9 916 (0394) 575.806
Zone 0A: 15FDA - 17C5D 880 (0370) 546.774
Zone 0B: 17C5E - 199DB 817 (0331) 515.880
Zone 0C: 199DC - 1B727 770 (0302) 485.252
Zone 0D: 1B728 - 1CA7D 733 (02DD) 464.516
Zone 0E: 1CA7E - 1E05D 691 (02B3) 440.761
Zone 0F: 1E05E - 1F061 660 (0294) 415.161
Reserve: 15BEF - 15D1C 640 (0280) 412.258
Total KBAs = 1D5B890D
2>

Any suggestions very appreciated!
Thanks!

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 Post subject: Re: Seagate 7200.9 ST3250824AS - Can't Access Data Area
PostPosted: May 19th, 2010, 2:01 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Seems more a fw problem than heads, but who knows? I would check in order: translator, security, take a look in MHDD (YES !) then do a head test one by one. P.s. Are you sure pcb is native?


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 Post subject: Re: Seagate 7200.9 ST3250824AS - Can't Access Data Area
PostPosted: May 19th, 2010, 2:58 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Try a clear password.

Mind you, I've never trusted these "one button fixes" on SD :-(

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 Post subject: Re: Seagate 7200.9 ST3250824AS - Can't Access Data Area
PostPosted: May 19th, 2010, 13:54 
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Joined: December 13th, 2008, 13:35
Posts: 308
Location: Los Angeles, CA USA
YOU GUYS ROCK! Clearing the password gave me back the correct LBA. But, strangely, the problem persists. If I try to view any sector on the drive it goes to "Very Busy" every time (previously it would go "Very Busy" then "Error"). Trying all the same stuff I already tried again, so far no luck.

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 Post subject: Re: Seagate 7200.9 ST3250824AS - Can't Access Data Area
PostPosted: May 19th, 2010, 14:08 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Probably all it needed in the first place was a password reset.

I've tried these so called "one button fixes" on scrap working drives and they bugger up most of them!

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 Post subject: Re: Seagate 7200.9 ST3250824AS - Can't Access Data Area
PostPosted: May 19th, 2010, 14:44 
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Joined: July 16th, 2008, 17:52
Posts: 489
Location: Long Beach, California
Interesting that the SD equipment doesn't quickly notify you of a ATA password.


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 Post subject: Re: Seagate 7200.9 ST3250824AS - Can't Access Data Area
PostPosted: May 19th, 2010, 16:13 
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Joined: December 13th, 2008, 13:35
Posts: 308
Location: Los Angeles, CA USA
unfortunately, i still haven't been able to access the data area. just hooked up to mhdd for blackst's suggestion - just red Xs - says security "High, Off" - so I guess the password is gone. i think the most telling insight i've found trying to fix this is when regenerating translator i get "Missing Critical Parameter." anyone know what that means and/or what i can try in order to fix it?

thanks!!

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