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agim
 Post subject: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 4:27 
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Joined: October 7th, 2010, 4:14
Posts: 3
Location: Tirana
Hello,

I discovered this forum, which is great! :D
Actually I have two SAS drives, which have the smart status ON, caused by a faulty raid controller.

My question is : is it possible to clear this smart status? What is the right tools for this ?

Thanks!
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guru
 Post subject: Re: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 4:29 
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Joined: May 5th, 2004, 20:06
Posts: 2782
Location: England
Possible and there are NO tools in the public domain.

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agim
 Post subject: Re: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 6:28 
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Joined: October 7th, 2010, 4:14
Posts: 3
Location: Tirana
Only DR services can do that?
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guru
 Post subject: Re: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 7:29 
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Joined: May 5th, 2004, 20:06
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Location: England
DR Services probably have no idea also

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agim
 Post subject: Re: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 7:31 
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Joined: October 7th, 2010, 4:14
Posts: 3
Location: Tirana
:mrgreen:
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BlackST
 Post subject: Re: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 8:10 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Not ALL :mrgreen:
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guru
 Post subject: Re: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 8:14 
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Joined: May 5th, 2004, 20:06
Posts: 2782
Location: England
maybe some then ;o)

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BlackST
 Post subject: Re: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 10:15 
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Joined: July 18th, 2006, 3:05
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Location: ITALY
That's better :D
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guru
 Post subject: Re: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 12:02 
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Joined: May 5th, 2004, 20:06
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Location: England
Send it to BlackST maybe he can help :D

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BytesBack
 Post subject: Re: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 17:35 
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Joined: July 8th, 2010, 11:02
Posts: 96
Location: Northeast Ohio, USA
DR companies would use a tool like PC3000 to manually clear the SMART status on the drives. Most would talk you out of doing so unless you were 100% sure the RAID card was at fault. Most often SMART indicates a drive failure and resetting it would not solve the underlying issue. Your case might be the exception. The process is quick, but it might cost $100 or so. Still, if you are able to get some life out of 2 SCSI drives it might be worth it.
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BlackST
 Post subject: Re: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 17:51 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
If you expect PC3K SCSI to help.... :(

One thing is correct : must see why the SMART alert was triggered. Non-critical issues can be solved , otherwise it will be a cosmetic fix and the drive will turn into a time bomb if it is at end of life.

BTW : what drive/model are we talking about ?
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guru
 Post subject: Re: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 18:31 
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Joined: May 5th, 2004, 20:06
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Location: England
my Crystal Ball says Seagate :OP

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BlackST
 Post subject: Re: SMART status ON, can be cleared ?
PostPosted: October 7th, 2010, 22:38 
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Joined: July 18th, 2006, 3:05
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Location: ITALY
My ball say Fujitsu, 36 gb...
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