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 Post subject: Seagate FreeAgent Go 9KW2AH-502 500GB Facing serious problem
PostPosted: September 28th, 2011, 11:58 
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Joined: September 28th, 2011, 11:48
Posts: 5
Location: India
I am having some serious problem with my external hard disk two month ago some virus attacked my hard disk and damaged some of data.
After happening this my hard disk was not working well. I wasn't able to copy my data. Mostly my data was damaged after that i had formated it with normal quick format method provided by windows 7.

Now problem is it is still not working good. Small data works good but when i start copying bunch of data together lets say about 10 GB. It works very slow and some time could not even copy so anyone can solve my problem please help me.

My hard disk details:- Seagate FreeAgent Go 9KW2AH-502 500GB


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 Post subject: Re: Seagate FreeAgent Go 9KW2AH-502 500GB Facing serious pro
PostPosted: September 28th, 2011, 12:01 
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Joined: November 9th, 2006, 15:15
Posts: 2984
hemantgogia09 wrote:
Mostly my data was damaged after that i had formated it with normal quick format method provided by windows 7.


If you have formatted it then data obviously is of no importance so my advice is to RMA it if still in warranty, or else simply replace it.

If you have this much problems then realistically it is not reliable storage for any data.


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 Post subject: Re: Seagate FreeAgent Go 9KW2AH-502 500GB Facing serious pro
PostPosted: September 28th, 2011, 12:03 
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Joined: September 28th, 2011, 11:48
Posts: 5
Location: India
Can you tell me what is RMA??


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 Post subject: Re: Seagate FreeAgent Go 9KW2AH-502 500GB Facing serious pro
PostPosted: September 28th, 2011, 12:09 
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Joined: November 9th, 2006, 15:15
Posts: 2984
http://www.seagate.com/www/en-us/suppor ... assistance


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 Post subject: Re: Seagate FreeAgent Go 9KW2AH-502 500GB Facing serious pro
PostPosted: September 28th, 2011, 12:13 
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Joined: September 28th, 2011, 11:48
Posts: 5
Location: India
Ohk i get it i had tried to do tests with SeaTools when i was facing problems before formatting the HDD and all tests wasn't able to complete and fails to test tha HDD now i am going to do these tests again but what if i don't get any SeaTools test code??


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 Post subject: Re: Seagate FreeAgent Go 9KW2AH-502 500GB Facing serious pro
PostPosted: September 28th, 2011, 12:14 
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Joined: July 16th, 2008, 17:52
Posts: 489
Location: Long Beach, California
when you are copying this 10GB, how many files are we talking? Just because it's 10GB of data doesn't mean it can't take a while if the file count is high, especially if you are copying using windows it has to crc check each file as it copies, which is why you will get really increased transfer times if the file count is high, even if the data amount is the same.


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 Post subject: Re: Seagate FreeAgent Go 9KW2AH-502 500GB Facing serious pro
PostPosted: September 28th, 2011, 12:17 
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Joined: September 28th, 2011, 11:48
Posts: 5
Location: India
Russwinters wrote:
when you are copying this 10GB, how many files are we talking? Just because it's 10GB of data doesn't mean it can't take a while if the file count is high, especially if you are copying using windows it has to crc check each file as it copies, which is why you will get really increased transfer times if the file count is high, even if the data amount is the same.

5 movies = 10 GB


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 Post subject: Re: Seagate FreeAgent Go 9KW2AH-502 500GB Facing serious pro
PostPosted: September 29th, 2011, 1:04 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
Highly doubt you are dealing with a virus situation. More than likely, the external is failing. My guess is bad sectors.

Pretty sure you will not want to spend a couple hundred dollars for some movies, right?

RMA-ing the drive and downloading the movies again is probably the easiest thing to do.

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 Post subject: Re: Seagate FreeAgent Go 9KW2AH-502 500GB Facing serious pro
PostPosted: September 29th, 2011, 2:38 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
hemantgogia09 wrote:
but what if i don't get any SeaTools test code??


That shouldn't be a problem. Just use any error code or N/A, I have done this in the past without problems.

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 Post subject: Re: Seagate FreeAgent Go 9KW2AH-502 500GB Facing serious pro
PostPosted: September 29th, 2011, 2:58 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Agree with these guys, just RMA it and make it Seagates problem!

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 Post subject: Re: Seagate FreeAgent Go 9KW2AH-502 500GB Facing serious pro
PostPosted: September 29th, 2011, 8:53 
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Joined: September 28th, 2011, 11:48
Posts: 5
Location: India
Thank you very much every one i got the test code and i am going for RMA.
Again Thank you very much


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