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 Post subject: ST9640322AS not recognized by bios
PostPosted: August 24th, 2012, 12:26 
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Joined: January 5th, 2012, 19:51
Posts: 8
Location: Indianapolis
My Atola device thinks that is is a failed head stack or possibly electronics. Typically when it is a headmask error I will validate it with the terminal error. I have not seen this error prior. My research points to firmware issue possibly. Any idea on this error?

Atola terminal output:
Rst 0x08M
LED:000000CC FAddr:00258097
Just keeps repeating the led error

:shock: :shock:


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 Post subject: Re: ST9640322AS not recognized by bios
PostPosted: August 24th, 2012, 15:17 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
BrayTech wrote:
My Atola device thinks that is is a failed head stack or possibly electronics. Typically when it is a headmask error I will validate it with the terminal error. I have not seen this error prior. My research points to firmware issue possibly. Any idea on this error?

Atola terminal output:
Rst 0x08M
LED:000000CC FAddr:00258097
Just keeps repeating the led error

:shock: :shock:


Does it sound perfectly normal? Steady spin with no spin down or speed variations?

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 Post subject: Re: ST9640322AS not recognized by bios
PostPosted: August 24th, 2012, 20:09 
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Joined: November 6th, 2006, 6:58
Posts: 1752
I would say like Sean said, if it spins down, almost certainly it's heads.


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 Post subject: Re: ST9640322AS not recognized by bios
PostPosted: August 27th, 2012, 9:27 
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Joined: January 5th, 2012, 19:51
Posts: 8
Location: Indianapolis
At power on - the drive clicks a few times and then spins steady. At first it was just beeping. I took into into the clean room and moved the heads back to the parked position. The the drive clicked a few times and then spins up.

Thank you for your thoughts!

Doug


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 Post subject: Re: ST9640322AS not recognized by bios
PostPosted: August 27th, 2012, 9:31 
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Joined: November 6th, 2006, 6:58
Posts: 1752
So that seems that had stiction, but now heads are ruined. Are all heads attached to the arms?


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 Post subject: Re: ST9640322AS not recognized by bios
PostPosted: August 27th, 2012, 9:38 
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Joined: January 5th, 2012, 19:51
Posts: 8
Location: Indianapolis
all the heads appear to be attached. The heads we originally positioned at the edge of the platters. I just spun the disk counter clockwise and moved the heads back into the ramp.


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 Post subject: Re: ST9640322AS not recognized by bios
PostPosted: August 27th, 2012, 9:41 
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Joined: November 6th, 2006, 6:58
Posts: 1752
So I'm almost sure they are damaged.
You need to check them and replace.


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 Post subject: Re: ST9640322AS not recognized by bios
PostPosted: August 27th, 2012, 9:56 
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Joined: January 5th, 2012, 19:51
Posts: 8
Location: Indianapolis
Thank you for your feedback. I will replace them and see how it goes!

Thanks everyone!


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