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gtd4242
 Post subject: WD1600JD Showing Zero Capacity - Unable to read ROM
PostPosted: September 13th, 2012, 15:16 
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Joined: April 10th, 2007, 9:53
Posts: 335
Any hope with this? The drive comes ready, recognizes the full model and serial number, but shows 0 LBA and is completely inaccessible. Also it fails when trying to read ROM, and none of the system area modules are visible. I've tried a different PCB, hoping there was a slim chance that might have been the issue, but same result. Any thoughts on what else I might try with this? Feel free to PM if you prefer. Thanks!

WD1600JD-75HBB0
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pcimage
 Post subject: Re: WD1600JD Showing Zero Capacity - Unable to read ROM
PostPosted: September 13th, 2012, 16:15 
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Joined: November 29th, 2006, 10:08
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Location: UK
What fw tool you using?

If its UDMA then it sounds like you're selecting the wrong family utility.

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gtd4242
 Post subject: Re: WD1600JD Showing Zero Capacity - Unable to read ROM
PostPosted: September 13th, 2012, 16:21 
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Joined: April 10th, 2007, 9:53
Posts: 335
pcimage wrote:
What fw tool you using?

If its UDMA then it sounds like you're selecting the wrong family utility.


HD Doctor
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pcimage
 Post subject: Re: WD1600JD Showing Zero Capacity - Unable to read ROM
PostPosted: September 13th, 2012, 16:49 
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Havent used my hd doctor for years, but are you sure you are selecting the right family?

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gtd4242
 Post subject: Re: WD1600JD Showing Zero Capacity - Unable to read ROM
PostPosted: September 13th, 2012, 22:41 
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Joined: April 10th, 2007, 9:53
Posts: 335
pcimage wrote:
Havent used my hd doctor for years, but are you sure you are selecting the right family?


Positive. I even tried similar families just to be sure. On DDI it shows all details for the drive but then has 0 LBA and then below that it says ZERO CAPACITY. Everything sounds normal with the drive.
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loki
 Post subject: Re: WD1600JD Showing Zero Capacity - Unable to read ROM
PostPosted: September 14th, 2012, 5:08 
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Joined: July 7th, 2010, 4:45
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HB = Falcon family
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labtech
 Post subject: Re: WD1600JD Showing Zero Capacity - Unable to read ROM
PostPosted: September 14th, 2012, 8:31 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
gtd4242 wrote:
Any hope with this? The drive comes ready, recognizes the full model and serial number, but shows 0 LBA and is completely inaccessible. Also it fails when trying to read ROM, and none of the system area modules are visible. I've tried a different PCB, hoping there was a slim chance that might have been the issue, but same result. Any thoughts on what else I might try with this? Feel free to PM if you prefer. Thanks!

WD1600JD-75HBB0


Any signs that this drive may have gone to some other "funny" places prior to you? Or what is the history on the drive?

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gtd4242
 Post subject: Re: WD1600JD Showing Zero Capacity - Unable to read ROM
PostPosted: September 14th, 2012, 10:58 
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Joined: April 10th, 2007, 9:53
Posts: 335
labtech wrote:

Any signs that this drive may have gone to some other "funny" places prior to you? Or what is the history on the drive?



As far as I know, it was sent to us shortly after it failed. I can only go by what the customer says. Is it possible that if they did a straight swap with a very close match on the PCB you might get these same results? I guess I've never swapped a PCB without swapping or reprogramming the ROM, so I'm not sure.
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drc
 Post subject: Re: WD1600JD Showing Zero Capacity - Unable to read ROM
PostPosted: September 14th, 2012, 11:01 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
loki wrote:
HB = Falcon family

No, it is Eagle family.

OP, you could try moving the ROM to an IDE Eagle PCB. IIRC Salvation tools interact weirdly with the SATA WDC drives.

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gtd4242
 Post subject: Re: WD1600JD Showing Zero Capacity - Unable to read ROM
PostPosted: September 14th, 2012, 12:55 
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Joined: April 10th, 2007, 9:53
Posts: 335
drc wrote:
No, it is Eagle family.

OP, you could try moving the ROM to an IDE Eagle PCB. IIRC Salvation tools interact weirdly with the SATA WDC drives.


That was one of the first things I tried when I was working with different PCB's. Same result.
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drc
 Post subject: Re: WD1600JD Showing Zero Capacity - Unable to read ROM
PostPosted: September 14th, 2012, 13:10 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
Weird. Sounds like hotswap time then.

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