Dear Experts (specially Doomer)

i got 4 SAS drives (seagate) in RAID, but noticed this issue which is strange really

SAS Controller reports correct size, but Windows reads it as 140GB

the problem is this applies to ALL 4 drives, not only one, which i suspect here

any clues...

thnx

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Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein

So this is not problem with the drives themselves.


Therefore IMHO much more detail needed about:

- the RAID configuration;
- exactly where you are looking when you say that "Windows reads it as 140GB";
- details of customer's original SAS controller and any RAID features;
- what exact problem the customer reported;
- what steps led up to this situation.


I don't understand what specifically you are referring to when you say "which i suspect here" - what are you suspecting and why?

Good luck!

Thnx Vulcan for the reply


I meant in windows like DM, or Winhex, or any tool reads as 140gb
and when trying to READ those 140GB, PC hangs with NO BAD SECTORS reported in events viewer

and suspicion here is that the problem of Size applies to all drives not only 1

_________________
Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein

Better do a full disc clone of all 4 before going further.

_________________
Rescue IT Datarecovery service Sweden
Rescue IT Dataräddning Göteborg AB
http://www.rescue-it.se

@einstein9,

Thanks for that info. As mr_spokk says, cloning would be a good idea - but of course all 300GB needs to be recognised & cloned by whatever cloning tool you use.

Personally I would also need the answers to my other questions which you didn't answer, before I offered any suggestions (as I would need those answers in order to avoid giving bad advice, which is why I asked the questions ). The troubleshooting plan in my head at the moment may be changed, depending on those other answers...

Anyway, good luck with this interesting problem.

As the controller reports right size, and Os +SW don't...I would Image the drives in an "non" Os depended SW...Like mediatoools or similar.

_________________
Rescue IT Datarecovery service Sweden
Rescue IT Dataräddning Göteborg AB
http://www.rescue-it.se

Agreed (if the HBA has its BIOS extension enabled)

I think there may also be another easy option, but I'm waiting on answers to the earlier troubleshooting questions, so hopefully I avoid making bad suggestions...

What model of SAS are these?

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All went well until I plugged the drive in.

@ guru, Model: ST9300605SS

@ Vulcan, Raid5, client reported 3 hdd`s in server LED Blinks (reports errors)

@ Spildit & mr_spokk any access to hdd will hang the PC, booting is FINE into windows

as an update to this case, I managed to clone 1 (took full day - more or less) COMPLETE IMAGE...

thank you

_________________
Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein

If you got min>maxlba no problem

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All went well until I plugged the drive in.

How and what did you use to clone the drives?

_________________
Rescue IT Datarecovery service Sweden
Rescue IT Dataräddning Göteborg AB
http://www.rescue-it.se

Probably not if it was a healthy drive, but chances are that it wasn't healthy, given that it is in for recovery.

_________________
PC Image Data Recovery
http://www.pcimage.co.uk

New!! HDD-PCB.COM for all your PCB and donor HDD requirements!

_________________
Rescue IT Datarecovery service Sweden
Rescue IT Dataräddning Göteborg AB
http://www.rescue-it.se

Problem Solved.....
Case closed...

happy ending..

_________________
Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein

Do you charge extra for that?

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You don't have to backup all of your files, just the ones you want to keep.

Haha

All the "extras" !!

_________________
PC Image Data Recovery
http://www.pcimage.co.uk

New!! HDD-PCB.COM for all your PCB and donor HDD requirements!

hehehe

Well i like it when you face a problem for the 1st. time and you are able to find the solution for it in a short time
paying our school fee`s

_________________
Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein