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oferav12
 Post subject: zero capacity
PostPosted: June 14th, 2013, 6:12 
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Joined: March 28th, 2013, 3:00
Posts: 27
Location: thailand
hallo all
i have seagate 160GB st9160412asg
He stopped working
Once i connect it shows blue screen
is spinning and not clicking
if i connect to imager and its ready and i do scan and is said to me zero capacity
someone know what is the problem?
if its the platter or heads?
tnx for help
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pcimage
 Post subject: Re: zero capacity
PostPosted: June 14th, 2013, 14:30 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Does it ID correctly?

With correct model and serial?

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oferav12
 Post subject: Re: zero capacity
PostPosted: June 15th, 2013, 0:12 
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Joined: March 28th, 2013, 3:00
Posts: 27
Location: thailand
yes i can see the model
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oferav12
 Post subject: Re: zero capacity
PostPosted: June 16th, 2013, 11:10 
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Joined: March 28th, 2013, 3:00
Posts: 27
Location: thailand
someone?
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mr_spokk
 Post subject: Re: zero capacity
PostPosted: June 16th, 2013, 11:51 
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Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
Sounds like SA or FW corruption.

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fzabkar
 Post subject: Re: zero capacity
PostPosted: June 16th, 2013, 16:40 
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Joined: September 8th, 2009, 18:21
Posts: 16958
Location: Australia
Clear SMART and/or G-list ???

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oferav12
 Post subject: Re: zero capacity
PostPosted: June 16th, 2013, 23:33 
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Joined: March 28th, 2013, 3:00
Posts: 27
Location: thailand
what do u mean?
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oferav12
 Post subject: Re: zero capacity
PostPosted: June 18th, 2013, 1:12 
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Joined: March 28th, 2013, 3:00
Posts: 27
Location: thailand
What is Clear SMART and G-list ???
Can u explain to me?
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HaQue
 Post subject: Re: zero capacity
PostPosted: June 18th, 2013, 1:54 
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Joined: December 4th, 2012, 1:35
Posts: 3903
Location: Adelaide, Australia
hi, if you need it explained, then you should NOT be trying it. maybe look through this forum for those terms, have a read and get familiar with what they are, and then come back and re-ask for the help you think you should need.

Im not being an ass, but you are putting your data at greater risk if you start trying this stuff without knowing alot more. you will see what I mean after youve read a bit. This stuff is not like a windows issue where you can copy a commandline fix from a forum and run it quite safely to maybe fix an issue. Hard disk is one false move and your data is gone.
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hddguy
 Post subject: Re: zero capacity
PostPosted: June 18th, 2013, 4:07 
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Joined: November 9th, 2006, 15:15
Posts: 2984
HaQue wrote:
hi, if you need it explained, then you should NOT be trying it.


Not a lot else needs to be said :)
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fzabkar
 Post subject: Re: zero capacity
PostPosted: June 19th, 2013, 20:56 
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Joined: September 8th, 2009, 18:21
Posts: 16958
Location: Australia
@oferav12, you need to get a diagnostic report via the drive's serial terminal port.

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oferav12
 Post subject: Re: zero capacity
PostPosted: June 27th, 2013, 1:42 
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Joined: March 28th, 2013, 3:00
Posts: 27
Location: thailand
what the tools i need for this?
i have only imager
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michael chiklis
 Post subject: Re: zero capacity
PostPosted: June 27th, 2013, 2:12 
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Joined: December 5th, 2011, 5:38
Posts: 1740
Location: Verona, Italy
You need an RS232/TTL adapter to connect the drive to a serial COM port or a UART/TTL if your computer doesn't have a serial connection but only USB.
Then you have to use a terminal program to give the right commands to reset smart and g-list, but before you should read about it.
Now you have all the information for searching about all this...

Good luck :wink:

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oferav12
 Post subject: Re: zero capacity
PostPosted: June 28th, 2013, 0:02 
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Joined: March 28th, 2013, 3:00
Posts: 27
Location: thailand
Ok thanks I will check it
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