Hi guys
this is very sad story for me
i have a lot artworks on WD my book essential 2TB
i use WD password lock protection
so my sister after enter wrong password several time .. popup format message and she click on format.
Please give me best way for recovery my WD External hard drive. Thanks

Sorry, your data is gone. It is my understanding that the drive does an internal secure erase making is absolutely unrecoverable.

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Luke
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thanks for replay
drive is external.Western Digital mybook essential 2.TB
i set up "Western Digital SmartWare software drive lock password protection" 1 week ago.
and today after enter Wrong password several time formatted accidentally by Dear sister
i try R-studio and Ontrack EasyRecovery Enterprise they are find a lot RAW files but those files not usable.
what can i do ?:( please help me

Data is gone, nothing can be done

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i think data not erase or wipe because she say after enter last wrong password windows format popup and when she click on format she is feel something not right and after 30sec she click on cancel.
guys please give me hope .. any idea ?!

Hi guys
this is very sad story for me
i have a lot artworks on "WD my book essential 2TB"
i use "SmartWare v3.1.0.15" password lock protection
my sister after enter wrong password several time .. popup format message and she click on format.
i set up "Western Digital SmartWare software drive lock password protection" 1 week ago.
and today after enter Wrong password several time formatted accidentally by Dear sister
i try R-studio and Ontrack EasyRecovery Enterprise they are find a lot RAW files but those files not usable.
i think data not erase or wipe because she say after enter last wrong password window format popup and when she click on format she is feel something not right and after 30sec she click on cancel
what can i do ?:( please help me

WD SmartWare program which controls the password protection on WD drives suggests to re-format the drive if you forgot your password and want to re-use the drive. It also warns you that old data will be gone. If she confirmed that she wanted to re-format the drive here is what have happened
1. WD SmartWare changes data encryption key and stores it to the drive(old key will be replaced with the new key), so all previous data becomes garbage and cannot be recovered. This happens almost instantly
2. WD SmartWare will attempt to format the drive with the NEW encryption key, so you could re-use the drive. This takes several seconds

It doesn't matter if she waited only 30 seconds, because data was already gone by the time the format has began.

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doomer is absolutely right here.
Data might be there on the disk as your sister stopped the format process after say 30 sec. but you have lost the encryption key, so its not possible to get the data back.

Thank all of you for response and clarify me.
my 10 year artworks gone by my mistake.i am so sad i have to admit i am crying right now.
now i understand security come with price...
if anybody some day find any solution remember me i keep this hard drive with little Hope.
thanks again

I agree this is very sad, i feel sad too when i know of people that lost their data for ever...

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Yes I feel for you mate.

A house that is impossible to break into is fantastic - until you lock your keys inside.

Don't you have backups, external places that you saved your work, friends or relatives that might have a copy, or the school or colleague or university you studied from? Just recollect what you can.

i am trying so hard find anything of my artworks form everywhere

Thank guys for your compassion

I believe that einstein9 method of dealing with encrypted data with lost password might help in this case, if he can find someone who can help him.

I would like to quote einstein9.




viewtopic.php?f=1&t=21584

I just read that whole awkward painful thread again, maybe I missed the useful part? the part that specified where you CAN get your drive recovered? or any useful part where someone who has these issues is helped in any way?

I would like to make a correction. einstein9 method will work if and only if the Smartware does not encrypt the encrypted data when it replaces the encryption key.

HaQue, I may be wrong but if you read einstein9 posts carefully, there are some semblances of hints as whoelse has the....

Ok, if this is the semblances of hints :
I fail to see how it helps anyone.

There is so much usage of really terrible analogies and beating-around-the-bush that I am not really sure what this solution is.

The video shows accessing an empty disk, not accessing "your data". IMHO, a pretty vague, unfinished, poorly documented POC

I know that I may be expecting too much – but please believe you me that I have lost ALL my art life by one mistake.I am not an IT man and in no way can understand – let alone – reuse or misuse other people’s methods.
If necessary I can put my computer at the person’s disposal wherever in the world he may be to enable him get into my computer and inspect/correct my HDD and retrieve my life.
Please help me for the sake of anything and everything you believe in – as I am hopelessly struggling to save all my past work.
I am now like a mourner who has lost the dearests of the dearests – and need it to be brought back to life.
Yours Despondently
Thanks All of you

If anyone knows a DR company that can deal with this, please post the contact details here now.

Dear @einstein Please...!!!