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 Post subject: HTS723232A7A364 issue.
PostPosted: July 2nd, 2015, 16:00 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Hello!
As in topic : Hitachi : HTS723232A7A364 320 GB after heads replacement no detection.
The drive becomes ready but detection fail.
NV RAM is OK
PCB Tested OK
Heads tested on another drive OK

Any thoughts ?

Thanks in advance.


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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 2nd, 2015, 16:07 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
You have pc3000 UDMA or express?

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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 2nd, 2015, 16:16 
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Joined: October 21st, 2007, 8:48
Posts: 1712
MRT PRO.
Don't have UDMA yet.


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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 2nd, 2015, 16:23 
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Joined: November 29th, 2006, 10:08
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Location: UK
Dunno about MRT, but in pc3k I would enter the Hitachi ARM utility and manually select the family.

It should then initialise the drive and give ID, allowing you to work with the SA.

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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 2nd, 2015, 16:26 
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Joined: October 21st, 2007, 8:48
Posts: 1712
I tried this on MRT and manually selected the correct family but it didn't work.


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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 2nd, 2015, 18:20 
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Joined: October 3rd, 2005, 0:40
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Location: Hungary
pcimage wrote:
Dunno about MRT, but in pc3k I would enter the Hitachi ARM utility and manually select the family.

It should then initialise the drive and give ID, allowing you to work with the SA.



Provided it is able to load a minimal set of modules. And the load process is kindof braindead, it needs to be able to load those modules from either copy, but all of them must be intact, while not all of them would be neccessary for sa access.

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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 2nd, 2015, 18:51 
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Joined: October 21st, 2007, 8:48
Posts: 1712
I can see clearly a scratches to the outer diameter on the top side of the platter.

scratches to SA meaning GAME OVER ?


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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 2nd, 2015, 18:56 
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Joined: October 21st, 2007, 8:48
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pepe wrote:
Provided it is able to load a minimal set of modules


only three modules : RPSH, USAG and MFGP read successfully


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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 3rd, 2015, 3:18 
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Joined: October 3rd, 2005, 0:40
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Location: Hungary
That's not that much...
Especially if we consider the drive must have been able to load more modules if u were able to access the SA.

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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 13th, 2015, 16:48 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Update :

Customer told me that the IT technician in his company replaced PCBs :)

After he gave me the original PCB the drive not ID also but after re-identify the drive in MRT read the full model and capacity. Scanning the drive shows a lot of delayed sectors and error sectors.
DE can't identify the drive.

Any thoughts?


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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 14th, 2015, 4:59 
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Joined: October 3rd, 2005, 0:40
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Location: Hungary
unknown wrote:

only three modules : RPSH, USAG and MFGP read successfully


Were these read with foreign PCB :o
that's odd

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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 14th, 2015, 12:10 
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Joined: October 21st, 2007, 8:48
Posts: 1712
pepe wrote:
Were these read with foreign PCB

Yes.


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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 15th, 2015, 3:03 
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Joined: May 29th, 2011, 8:47
Posts: 141
Location: Russia
It can't be true


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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 15th, 2015, 14:13 
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Joined: October 21st, 2007, 8:48
Posts: 1712
True or false, that's what happened already.
Why should I lie ?


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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 15th, 2015, 16:36 
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Joined: October 3rd, 2005, 0:40
Posts: 4753
Location: Hungary
I see a couple of reasons for saying it is impossible as well, but i believe what you say.
If the pcb is not native, it might have visited another firm where anything might have happened to it. Having some insight on the boot process of these drives, i would have expected a bunch of modules to be readable, because if they are not readable, the there's no sa access at all, u get abrt to each command accessing the surface.

pepe

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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 15th, 2015, 18:00 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Thank you very much Mr.Pepe for valuable informations.

Case Solved :)

Virtual Translator :)

Data is copying now. :)


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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 16th, 2015, 3:20 
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Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
unknown wrote:
Data is copying now. :)

what about the scratches you wrote above ? :roll:
unknown wrote:
I can see clearly a scratches to the outer diameter on the top side of the platter.


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 Post subject: Re: HTS723232A7A364 issue.
PostPosted: July 16th, 2015, 7:13 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Fortunately, data needed was some files ( approx. 350 MB ). And I got them all without even one error :D .

Don't even think I am lying. Because I don't have to. :D


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