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 Post subject: WD My Book Essential 2TB possibly dead, please help
PostPosted: July 22nd, 2015, 21:39 
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Joined: July 22nd, 2015, 21:31
Posts: 2
Location: Toronto
Some research shows that these drives have a common failure in the controller board, trying to figure out if I'm on the right track before I waste money on a replacement board or just scrap the drive and the data.

If I power cycle the drive, it works fine briefly, before throwing out input/output errors, and then finally not being recognized by my Arch Linux box. Process repeats if I power cycle the drive. I haven't heard any weird clicking behaviour from the drive (at least that I've noticed)

What's your vote, drive or controller? Thank you!


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 Post subject: Re: WD My Book Essential 2TB possibly dead, please help
PostPosted: July 23rd, 2015, 2:06 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Probably some media issues (bad sectors)

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 Post subject: Re: WD My Book Essential 2TB possibly dead, please help
PostPosted: July 23rd, 2015, 9:35 
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Joined: December 8th, 2013, 4:48
Posts: 838
Location: Pakistan
regder wrote:
Some research shows that these drives have a common failure in the controller board, trying to figure out if I'm on the right track before I waste money on a replacement board or just scrap the drive and the data.

If I power cycle the drive, it works fine briefly, before throwing out input/output errors, and then finally not being recognized by my Arch Linux box. Process repeats if I power cycle the drive. I haven't heard any weird clicking behaviour from the drive (at least that I've noticed)

What's your vote, drive or controller? Thank you!


not a controller problem for sure.
it could be bad sectors, FW or even 1/2 weak heads.

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 Post subject: Re: WD My Book Essential 2TB possibly dead, please help
PostPosted: July 23rd, 2015, 11:31 
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Joined: October 28th, 2009, 14:35
Posts: 775
Location: Toronto
IMO dont waste money on the PCB. Unlikely to be the culprit. You have a bit if functionality - check SMART.
My books depending on year of manufacturing use different drive families. Saddle G6 notorious for losing head(s). Dragonfly and Diablo mostly service area problems.


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 Post subject: Re: WD My Book Essential 2TB possibly dead, please help
PostPosted: July 23rd, 2015, 22:32 
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Joined: July 22nd, 2015, 21:31
Posts: 2
Location: Toronto
Thanks for the advice!

Since the drive is half alive (at least for periods of time), any suggestions for how to get some of the data off it?


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 Post subject: Re: WD My Book Essential 2TB possibly dead, please help
PostPosted: July 24th, 2015, 5:31 
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Joined: March 14th, 2014, 9:39
Posts: 61
Location: Macedonia, GREECE
Try ddrescue. Since this is probably a one-off chance, consider using the services of a local Data Recovery Lab to ensure your data's safety.


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 Post subject: Re: WD My Book Essential 2TB possibly dead, please help
PostPosted: July 24th, 2015, 15:33 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
kaxi wrote:
Try ddrescue. Since this is probably a one-off chance, consider using the services of a local Data Recovery Lab to ensure your data's safety.


Agree, if it's no big deal if you lose the data then give ddrescue a shot to clone the drive to a known good one,

If the data is important then better to secure the services of a DR lab, it shouldn't be expensive at this stage.

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 Post subject: Re: WD My Book Essential 2TB possibly dead, please help
PostPosted: July 24th, 2015, 16:43 
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Joined: February 9th, 2009, 16:13
Posts: 2573
Location: Ontario, Canada
If your data is worth my minimum price of $350 for a 2TB drive and you can get it to Guelph, I'd be happy to look at it for you.

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 Post subject: Re: WD My Book Essential 2TB possibly dead, please help
PostPosted: July 24th, 2015, 17:49 
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Joined: September 8th, 2009, 18:21
Posts: 16955
Location: Australia
regder wrote:
Since the drive is half alive (at least for periods of time), any suggestions for how to get some of the data off it?

At the very least, examine the SMART report with smartmontools or similar. This will confirm whether the drive itself has physical problems or whether there is a problem with the enclosure or cabling (unlikely).

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