I have a brand new 8 TB hard drive that is reporting as only 3.86 GB in Disk Management. Obviously, I could send the drive back, but is there any fixing it as an alternative? Just checking... Thank you in advance.

Have you bought it from a reliable source? Maybe it is just a fake.

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I bought it from Amazon where Amazon was the actual seller, I believe.

Hi,

Try the following in command prompt under administrator.

Type “diskpart” after the command prompt to start the Disk Partition utility. This should result in a DISKPART command prompt.
Type each of the following commands, one at a time, after the DISKPART prompt, pressing “Enter” after each:

list disk
select disk # (select the disk number that shows 3.86GB as capacity)
clean
create partition primary
select partition 1
active
format FS=NTFS (this will take sometime)
assign
exit

The disk should be back to full capacity. If not then i would send it back as its probably a fake.

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If you right click where it says "not initialized" and select properties, what model no. is shown?

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Doesn't the symptom reflect a problem with SA access? Isn't this what you see if you remove the PCB and access it on its own?

Does the drive spin up? Any bad noises?

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3.86GB... Is it a Seagate?

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Exactly so, looks like DOA

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