That means your charging 45c per hour. Now thats a bargain

_________________
HDD, SSD, Flash and RAID Data Recovery
Founder of The Data Recovery Professionals Group

I started the terminal using putty, and I receiving as you can see in the pictures, a nonsense output.
I don't know if the cables or because I don't use a proper TTL-USB adaptor could be the problem.

Select a baud rate of 38400 bps.

_________________
A backup a day keeps DR away.

Configuration from putty:
Speed: 38400
Data bits: 8
Stop bits: 1
Parity: None
Flow control: None

Have you followed the correct pinout?

http://www.kepmegosztas.com/img/b2e415fdc539c3e16732a0a5c4e24288/seagateconnector_pinout.jpg

_________________
A backup a day keeps DR away.

Also measure the voltages at the Tx and Rx pins, both at the HDD and at the adapter.

_________________
A backup a day keeps DR away.

I may be wrong, but from the picture, the cable you have isn´t a USB-> RS232 cable, that is, one for "creating" a serial port in a computer without one ?

If that is the case, you should not connect the hdd direct to that cable, but would need another adapter to do the conversion from TTL<->RS232 ( a MAX3232 kind of circuit )

I'll buy this one if it is doing my job.

http://www.ebay.co.uk/itm/CP2102-USB-2- ... SwNsdXTYsO

Thank you !!!

Could you tell me please if this one is ok for what I need:

http://www.ebay.co.uk/itm/CP2102-USB-2- ... SwNsdXTYsO

Thank you

sorry for double post

I just ordered

http://www.ebay.co.uk/itm/USB-to-TTL-UA ... Sw~OdVayDY

I hope it will be ok

It should be. At worst, you will have to adapt it to 1.8V

I've just received my TTL to USB adaptor and this is the info from terminal


What should I do next, please.

Thank you

Press CTRL + X and paste the output here.

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts

I have tried CTRL + X but it wasn't doing anything.
I have pressed CTRL + Z and after CTRL + X. Please find the file attached to see the output from terminal.

Looks fine so far.

And then: /7
X

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts

ok



Could you please help me with the next steps ...

Thank you very much for your time.

Heads 1 & 2 seem weak. More than likely they are failing. Besides that, bad sectors have more than likely built up triggering firmware issues.

In short, the drive is very unstable and only a specialist IMHO will be able to do the job properly. Hopefully it is not too late. Need to keep it powered off.

Pcimage is highly recommended.

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts

The HDD is all the time powered off.
I will receive the new 2Tb HDD WD Black Performance. It is possible to copy/clone data from the faulty one to the new one?
I've see some other cases resolved on the forum using the terminal commands.
Please help me with any advice that I can try at home.

Thank you for your support.

If the heads are failing, how can read (copy/clone is a read operation) data? Analogous, if a person eyes are building cataracts, can they read a book well? No, need surgery to remove the cataracts.

I advised in your best interest. I had nothing to gain from my suggestion. Pcimage won't pay me an affiliate commission or something, hahahaaa. Matter of fact, I lost time thinking about what to suggest and post to help in your (drive's) best interest.

Good luck.

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts