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Hasan
 Post subject: Problem with IC25N040ATMR04-0
PostPosted: August 13th, 2007, 8:35 
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Joined: August 13th, 2007, 8:31
Posts: 8
I have a Hitachi Travelstar Model IC25N040ATMR04-0 that I was using as an extrenal usb hard disk drive. It was working perfectly fine till today. When I plug it into the USB, it gives the red light first and then it turns to light green. The task bar shows that a USB is connected the system but My computer doesn't show the drive.

Please help me and tell me how can I recover my data?

Thanks
Hasan Saleem
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dmarques
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 13th, 2007, 9:15 
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Joined: November 6th, 2006, 6:58
Posts: 1752
First of all, remove the hard drive from the box and connect it directly to a computer and see the results.
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Hasan
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 13th, 2007, 22:05 
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Joined: August 13th, 2007, 8:31
Posts: 8
I have tried that. I have tried changign the cables. I have also tried it on 6 different computers but it is not working

Is there any software or something that can help me?
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dmarques
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 3:25 
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Joined: November 6th, 2006, 6:58
Posts: 1752
What happens when you connect the drive to a computer? Do you ear any strange sound?
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hddguru
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 4:12 
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Joined: September 27th, 2005, 14:14
Posts: 125
Location: In the Middle - bit to the left
Listen to the drive. Is it spinning? Power On/Off and listen close :idea:

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A man is as old as he feels, and a woman as old as she looks
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Hasan
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 6:05 
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Joined: August 13th, 2007, 8:31
Posts: 8
When I connect it to the computer, the disc goes light green straight away when it should be blinking red (as my other discs do)

The taskbar shows a little green arrow that means something is connected to the system but when I open My computer, I don't see any disks at all there..

I have checked the sounds on this disk and others (working fine) - They have the same sound. It spins inside
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rameez
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 7:37 
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Joined: June 27th, 2006, 11:33
Posts: 2288
Location: In ur HDD !
That means the disk is detecting in BIOS use MHDD and do a scan on the drive and post results here that way we could help u better .
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Hasan
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 7:44 
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Joined: August 13th, 2007, 8:31
Posts: 8
rameez wrote:
That means the disk is detecting in BIOS use MHDD and do a scan on the drive and post results here that way we could help u better .


Rameez! I don't know how to do that. Can you please give me your phone in PM? I will call you
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Starling
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 14:07 
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Joined: January 29th, 2005, 22:58
Posts: 637
Location: Canada
Check if it spins up or not first of all.
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Hasan
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 14:30 
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Joined: August 13th, 2007, 8:31
Posts: 8
Starling wrote:
Check if it spins up or not first of all.


It definitely spins as I have written earlier.
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Starling
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 14:38 
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Joined: January 29th, 2005, 22:58
Posts: 637
Location: Canada
OK.
Then you can check surface in MHDD to see if it's readable at all.
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Hasan
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 14:43 
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Joined: August 13th, 2007, 8:31
Posts: 8
Starling wrote:
OK.
Then you can check surface in MHDD to see if it's readable at all.


How to do that?
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Starling
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 14:56 
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Joined: January 29th, 2005, 22:58
Posts: 637
Location: Canada
Read the documentation, download MHDD and do that.
If your time is so expensive that you can't afford to follow the link and read the manual then it's probably better to send it directly to DR company and they'll do it for you.
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Hasan
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 15:01 
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Joined: August 13th, 2007, 8:31
Posts: 8
Starling wrote:
Read the documentation, download MHDD and do that.
If your time is so expensive that you can't afford to follow the link and read the manual then it's probably better to send it directly to DR company and they'll do it for you.


I would do that right now and see if it works... But software's would work only if the disk is accessible

It shows as if it is connected to the system but then there is no drive..
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Hasan
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 15:36 
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Joined: August 13th, 2007, 8:31
Posts: 8
I have downloaded it but I can't do that. No idea how to play with it
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Starling
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 14th, 2007, 15:50 
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Joined: January 29th, 2005, 22:58
Posts: 637
Location: Canada
Quote:
Links:

MHDD FAQ

MHDD Documentation
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hddguy
 Post subject: Re: Problem with IC25N040ATMR04-0
PostPosted: August 15th, 2007, 6:20 
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Joined: November 9th, 2006, 15:15
Posts: 2984
You could also try Victoria which runs through Windows, no need to remove hard disk from the USB caddy either.
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