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 Post subject: ST3500830AS won't spin up OK, recording attached
PostPosted: November 28th, 2008, 10:51 
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Joined: September 11th, 2007, 13:35
Posts: 249
The 12V line shows about 1A except a dip to 0 as it attempts a restart. The 5V line about 250mA. According to the client the disk was taken from a Mac, attempted to plug it into a PC, then back to the MAC. The disk was looked at by another recovery firm but is unopened.

I have little experience with Seagate, but it sounds like a stuck spindle to me. Looking at what happened to the disk though I am doubting the PCB, but it "looks" fine.

Thanks! :mrgreen:


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 Post subject: Re: ST3500830AS won't spin up OK, recording attached
PostPosted: November 28th, 2008, 11:00 
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Joined: October 13th, 2008, 7:29
Posts: 1493
Seized Spindle. Do a platter swap. Data should be fine.


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 Post subject: Re: ST3500830AS won't spin up OK, recording attached
PostPosted: November 28th, 2008, 11:00 
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Joined: October 21st, 2005, 0:45
Posts: 1517
Location: Mexico
Yes sounds like spindel stuck, jammed or could be a head sticktion too, need´s to check inside

Regards


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 Post subject: Re: ST3500830AS won't spin up OK, recording attached
PostPosted: November 28th, 2008, 11:30 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Sounds like spindle to me too.

Very common on these.

Sean

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 Post subject: Re: ST3500830AS won't spin up OK, recording attached
PostPosted: November 28th, 2008, 12:13 
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Joined: September 11th, 2007, 13:35
Posts: 249
thanks for the help guys, will take a peak if/when client accepts quote ;)


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 Post subject: Re: ST3500830AS won't spin up OK, recording attached
PostPosted: November 28th, 2008, 12:33 
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Joined: November 9th, 2006, 15:15
Posts: 2984
mediaman wrote:
thanks for the help guys, will take a peak if/when client accepts quote ;)


If your not familiar with this fault and the platter swap procedure for this disk with spacers, then my advice would be to outsource, or practice on some dead donors.


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 Post subject: Re: ST3500830AS won't spin up OK, recording attached
PostPosted: November 28th, 2008, 12:55 
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Joined: October 13th, 2008, 7:29
Posts: 1493
If the client does not accept quote, practice on it anyway :twisted:

Only kidding.


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 Post subject: Re: ST3500830AS won't spin up OK, recording attached
PostPosted: November 28th, 2008, 13:23 
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Joined: September 11th, 2007, 13:35
Posts: 249
well, i am half hoping its sticktion... if it is really a stuck spindle I will practice like crazy first. outsourse will not be an alternative for this client "as his data is not worth THAT much" ehehehhe (ever heard that before?)


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 Post subject: Re: ST3500830AS won't spin up OK, recording attached
PostPosted: November 28th, 2008, 13:48 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Where are u based?

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