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 Post subject: Western Digital does not access user data
PostPosted: June 20th, 2024, 8:07 
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Joined: March 4th, 2015, 8:52
Posts: 57
Location: Ethiopia
Hello everyone,
I tried to recover 2.5 western digital Drive, Model number WD20SPZX, When I try to access the files in DE, there is no user data available. I perform T2 recovery and backup modules and SA, The sectors look good on sector edit, also module 01A Error occurred. Could you please advise.

Thanks.


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 Post subject: Re: Western Digital does not access user data
PostPosted: June 20th, 2024, 8:43 
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Joined: October 3rd, 2005, 0:40
Posts: 4753
Location: Hungary
If sectors look ok, what is the problem for which you need advice?

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Adatmentés - Data recovery


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 Post subject: Re: Western Digital does not access user data
PostPosted: June 20th, 2024, 8:44 
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Joined: July 10th, 2022, 15:11
Posts: 126
Location: Poland
The drive was blocked from access to SA by default?
Can you post a screenshot of the T2 reading?
How many percent does the tool say is filled with zeros after T2 reading?

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Data recovery Poland (RAID, HDD, SSD) - https://hex-serwis.pl


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 Post subject: Re: Western Digital does not access user data
PostPosted: June 20th, 2024, 9:06 
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Joined: July 19th, 2017, 2:05
Posts: 114
Location: Dubai
hi @protech

if sector looks okay and you cant see file structure could be logical issue take full image and scan for lost Partition.

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Specialized in Physical Data Recovery

https://lifeguarddatarecovery.com


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 Post subject: Re: Western Digital does not access user data
PostPosted: June 21st, 2024, 2:56 
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Joined: March 4th, 2015, 8:52
Posts: 57
Location: Ethiopia
pepe wrote:
If sectors look ok, what is the problem for which you need advice?


Hi pepe, appreciate the response. The problem is I'm getting an error entering DE and no access to client's data. I have attached the screen shots of the errors. Sectors are read using utility.


Attachments:
File comment: Read using utility. whole sectors are read fully
Sector edit.PNG
Sector edit.PNG [ 86.86 KiB | Viewed 7416 times ]
File comment: DE entered without drive ID
DE error2.PNG
DE error2.PNG [ 54.43 KiB | Viewed 7416 times ]
File comment: Trying to enter DE with Drive ID checked
DE Error.PNG
DE Error.PNG [ 36.73 KiB | Viewed 7416 times ]
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 Post subject: Re: Western Digital does not access user data
PostPosted: June 21st, 2024, 2:59 
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Joined: March 4th, 2015, 8:52
Posts: 57
Location: Ethiopia
Lukas wrote:
The drive was blocked from access to SA by default?
Can you post a screenshot of the T2 reading?
How many percent does the tool say is filled with zeros after T2 reading?


The heads seem to write ok.


Attachments:
T2 Recovery.PNG
T2 Recovery.PNG [ 105.43 KiB | Viewed 7415 times ]
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 Post subject: Re: Western Digital does not access user data
PostPosted: June 21st, 2024, 3:11 
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Joined: October 3rd, 2005, 0:40
Posts: 4753
Location: Hungary
VSC_UNSUP_ACTION_CODE occurs when ovl is not loaded, so i suppose the drive restarted coz of some error and stayed without ovl. what does status sector say?

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Adatmentés - Data recovery


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 Post subject: Re: Western Digital does not access user data
PostPosted: June 21st, 2024, 3:31 
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Joined: March 4th, 2015, 8:52
Posts: 57
Location: Ethiopia
pepe wrote:
VSC_UNSUP_ACTION_CODE occurs when ovl is not loaded, so i suppose the drive restarted coz of some error and stayed without ovl. what does status sector say?


Please forgive my ignorance but do you mean this?


Attachments:
Status Sector.PNG
Status Sector.PNG [ 72.7 KiB | Viewed 7398 times ]
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 Post subject: Re: Western Digital does not access user data
PostPosted: June 24th, 2024, 11:03 
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Joined: March 4th, 2015, 8:52
Posts: 57
Location: Ethiopia
Hi guys, any idea in this case?


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 Post subject: Re: Western Digital does not access user data
PostPosted: June 24th, 2024, 13:50 
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Joined: May 30th, 2005, 17:07
Posts: 542
Hi,
Tools -> Utility extensions -> HDD State

Mikippp


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 Post subject: Re: Western Digital does not access user data
PostPosted: June 26th, 2024, 2:13 
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Joined: March 4th, 2015, 8:52
Posts: 57
Location: Ethiopia
Mikippp wrote:
Hi,
Tools -> Utility extensions -> HDD State

Mikippp



Thank you Mikippp :mrgreen:


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 Post subject: Re: Western Digital does not access user data
PostPosted: June 26th, 2024, 2:22 
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Joined: March 4th, 2015, 8:52
Posts: 57
Location: Ethiopia
Here is the HDD state


Attachments:
HDD Info.docx [22.78 KiB]
Downloaded 224 times
State Sector.docx [26 KiB]
Downloaded 220 times
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 Post subject: Re: Western Digital does not access user data
PostPosted: July 4th, 2024, 7:38 
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Joined: March 4th, 2015, 8:52
Posts: 57
Location: Ethiopia
Any help on this drive is much appreciated.


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