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TerraNova
 Post subject: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 2:40 
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Joined: August 8th, 2007, 6:32
Posts: 1238
Location: inside ROM
I have seagate ST3500320AS unable to jump to terminal (yes i have tried setting baud rate to 38400 and Cntrl-Z), this drive is transition between Maxtor to Seagate. Inital startup drive is struggling and few noise not exactly clicking, unable to detect in PC3000 UDMA.

Any idea guys, thank you so much.
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thatdellguy
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 4:17 
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Joined: August 19th, 2007, 17:30
Posts: 1898
Location: In your hard drive.
Can you access terminal with the pcb off the hard drive?

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TerraNova
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 5:39 
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Joined: August 8th, 2007, 6:32
Posts: 1238
Location: inside ROM
hi dell, no
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Mikippp
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 7:58 
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Joined: May 30th, 2005, 17:07
Posts: 542
Hi,
ST3500320AS - 7200.11

BaudRate=38400 [38400,No,8,1]

Online commands:
Ctrl+A, Ctrl+L -> (PCB+HDA or PCB only!)
Ctrl+U ... -> (PCB+HDA)

ROM is 512kB, and many informations are stored in ROM...

Mikippp

Code:
RequestResumeSaveSmartFrame
F3 T> [Ctrl+Z]

F3 T> [Ctrl+A]
Package Version: MS0100.SDD2.AD090B.SD25    , Package P/N: 100504083, Package Builder ID: 3K,
Package Build Date: 01/16/2008, Package Build Time: 16:26:59, Package CFW Version: MS01.SDD2.00052452.3K00,
Package SFW1 Version: B000, Package SFW2 Version: C0FE, Package SFW3 Version: C0FA, Package SFW4 Version: ----
Controller FW Rev: 01161626, CustomerRel: SD25, Changelist: 00052452, ProdType: MS01.SDD2, Date: 01/16/2008, Time: 162659, UserId: 00000761
Servo FW Rev: C0FE
RAP Format Rev: 0092, Contents Rev: 15 05 10 06

F3 T> [Ctrl+L]
TetonST 2.0 SATA Moose Gen 3.0 (RAP fmt 10 ) w/sdff (RV )
...
...
...


F3 T> [.]
Current R/W User LBA 00000000 LLL CHS 000000.0.0000 PLP CHS 000000.0.0000
R/W Status 1 R/W Error 00000080 Ready


F3 T> [;]
This command is no longer supported.
Use the Online Control-L command instead.
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BlackST
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 10:01 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Bad SA so the weird noise ? Is that noise similar to "white noise" , like a hiss ?
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TerraNova
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 10:35 
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Joined: August 8th, 2007, 6:32
Posts: 1238
Location: inside ROM
thanks Mikippp, BlackST ,it sounds like the heads are trying to calibrate and making very faint clicks then DRY and DSC but unable to id.
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BlackST
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 14:25 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Is sa full ok? How can it go rdy with bad sa?
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TerraNova
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 21:59 
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Joined: August 8th, 2007, 6:32
Posts: 1238
Location: inside ROM
hi BlackST , that puzzled me too, it goes RDY but unable to check anything.
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darkforce1
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 22:02 
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Joined: June 27th, 2005, 8:27
Posts: 615
Location: India
most of the terminal command in 7200.11 are changed.

i have found some clues but still working on it.

DF :)

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quasimodo
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 22:53 
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Joined: October 23rd, 2006, 8:56
Posts: 1336
Hi TerraNova,

I think you have ROM corruption!
I have exp. same problem few weeks ago.
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Doomer
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 23:27 
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Joined: September 29th, 2005, 12:02
Posts: 3577
Location: Chicago
quasimodo wrote:
Hi TerraNova,

I think you have ROM corruption!
I have exp. same problem few weeks ago.

There are two incompatible things: ROM corruption and 7200.11 drive in ready state :)
That's definitely not ROM corruption I would say it's heads or motor problem

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Last edited by Doomer on August 8th, 2008, 23:31, edited 1 time in total.

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TerraNova
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 23:27 
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Joined: August 8th, 2007, 6:32
Posts: 1238
Location: inside ROM
hi quasimodo, i will check it out thanks, if it is corrupted what do i do? find identical rom?
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Doomer
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 23:32 
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Joined: September 29th, 2005, 12:02
Posts: 3577
Location: Chicago
TerraNova wrote:
find identical rom?

good luck with that. I have serious doubt in that probability :)

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quasimodo
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 23:41 
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Joined: October 23rd, 2006, 8:56
Posts: 1336
Doomer,

I can uderstand why you are saying It could be weak heads, but why do you think it's motor?
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quasimodo
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 8th, 2008, 23:49 
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Joined: October 23rd, 2006, 8:56
Posts: 1336
TerraNova,

I can only speak for my case, Doomer is certainly more experienced then I am, and the problem could of course always be something else like heads.
Recently I was experimenting with allot of different drives and created allot of defects and malfunctions for testing purposes. With this drive I edited ROM content. I only changed 4 or 6 bytes and the symptoms that you are experiencing are exactly the same ones that I had after corrupting the ROM.
After I restored the original data to the ROM it worked perfectly again.
Therefore I gave my above comment.
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Doomer
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 9th, 2008, 13:46 
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Joined: September 29th, 2005, 12:02
Posts: 3577
Location: Chicago
quasimodo wrote:
Doomer,

I can uderstand why you are saying It could be weak heads, but why do you think it's motor?

There were some drives exactly ST3500320AS model and they had motor problems, sound was as described in this topic

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BlackST
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 9th, 2008, 14:54 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
@doomer, please explain : motor problems mean motor running with noise or unstable bearing so platter vibration ? (Just curious, don't have many seagates here and the ones around seem not to fail more than expected)
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Doomer
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 10th, 2008, 0:07 
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Joined: September 29th, 2005, 12:02
Posts: 3577
Location: Chicago
BlackST wrote:
@doomer, please explain : motor problems mean motor running with noise or unstable bearing so platter vibration ? (Just curious, don't have many seagates here and the ones around seem not to fail more than expected)

I beleive it's both, as I remeber it was necessary to make platter transplant
In this particular case I would start with heads checking to understand the condition of original heads
Bad thing is such drives is pain in the ass concerning heads xplant :(

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TerraNova
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 10th, 2008, 0:27 
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Joined: August 8th, 2007, 6:32
Posts: 1238
Location: inside ROM
Thank you all for participating in this,
Hi Doomer how to check the head if no access to terminal? SWAG? Simply Wild Ass Guess? :D FYI the drive is not vibrating violently, it is normal, so i assumed motor problem is eliminated, i have inspected the top platter no problem, i even looked at the magnetic heads under scope and they looked good no obvious sign of scatches.

Quasimodo, how do you alter the ROM? manually download using rom reader and edit it? or using pc3000? I cant even access ROM using pc3000.

Thanks all.
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quasimodo
 Post subject: Re: Seagate ST3500320AS unable to jump to terminal
PostPosted: August 10th, 2008, 1:40 
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Joined: October 23rd, 2006, 8:56
Posts: 1336
check pm :D
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